*Username and Password are case sensitive.
** AOL Web Browser not recommended for viewing. Please use the most recent version of your prefered web browser.
If you do not have the latest version of IE, you can download Internet Explorer 7 at http://www.microsoft.com/windows/products/winfamily/ie/default.mspx
If you do not have the latest version of Firefox, you can download it at http://www.mozilla.com/en-US/products/firefox
*** Please note that you should only be prompted once to login, not each time you go to a new page. If this is happening, you need to enable cookies. Here are some instructions that might help.

1) In the web browser, go to Tools -> Internet Options.
2) In the security tab, Click on the Internet icon. The setting for this should be no higher then Medium-High.
3) In the Privacy tab, under settings, make sure that its set to no higher then Medium-High.

If there is still a problem:
4) In the Privacy tab, Click on the Advanced button. Checkmark the Override automatic cookie handling.
Under First party cookies, click accept. For Third-party cookies, it is advisable to block.
Make sure that the Always allow session cookies is checked. This is the most important one.
Then hit the ok button.